Is the fingerprint capture free?
Having your fingerprints captured at a partner location is free. Ordering the criminal record report incurs a fee, either paid directly to the capture partner (Option A) or to us (R500, Option B).
Do I need to make an appointment?
No. All 500+ locations offer a walk-in service. Simply visit during business hours with your identification
What do you want your clients to know?
This is one of the places you can use for adding FAQ answers on your website. You can edit all of this text and replace it with anything you want to answer for your client. Edit your FAQ page from the Pages tab by clicking the edit button.
What if there is no record found?
If the system returns no record (a “No Hit”), we will notify you within 1–2 business days. No further action is needed, and no expungement application is necessary.
How accurate are electronic fingerprints compared to ink?
Digital fingerprint scans are generally more accurate than traditional ink prints. They produce clearer images with fewer quality issues, which reduces the risk of rejection by the Criminal Record Centre.
